Category Archives: Economy

When Z Comes Before G: Zuckerberg Trumps Gates

Consumerism, Economy, Tech News, , , , , ,

Online Advertising Analysis

When looking at the world of online advertising, it seems it’s out with the old and in with the new. According to an article in Forbes, it’s Facebook that is now in the lead, rendering Microsoft somewhat a thing of the past. Out of the $31.3bn marketing, a staggering two-thirds is now taken up by: Google, Yahoo, AOL, Facebook and Microsoft, but it is Facebook that’s really in the lead, putting Microsoft on a lower rung of the lander.

Look No Further Than Google

When it comes to website searching, it is clear that Google is the name, enjoying three-quarters of the entire market, and, according to eMarketer research, claiming 40.8 percent “all ad dollars spent in the US.

Facebook Fortune

But of course, when looking at the real big money earners, it’s Facebook again, still increasing its profits, “substantially faster than Microsoft.” Over 600 million people are now using Facebook and while in 2009 it had 2.4 percent share in the market, by the end of this year that figure is set to rise to 7 percent, rendering it “the third largest ad-selling company in the US.”

Microsoft Momentum

But it’s not all doom and gloom for Microsoft which has definitely been responding to market changes, having “revamped its online strategy with Bing and a partnership with Yahoo!” The company now enjoys a good search position too. Its revenue growth has been pretty consistent too, “up 18.3% in 2009, 22.9% in 2010, and expected to surge 38.9% this year and 48% next year.” According to a principal analyst at eMarketer, David Hallerman this is due to Bing’s overall capacity to “deliver relevant results to searchers, as well as the company’s marketing of Bing to encourage more usage.” As well, Hallerman noted that Google is kept “on top” due to the “network effect.” In layman’s terms this means that the more people who use the search engine, the more advertisers it gets “which in turn can attract more users and so on.” Still, despite Google’s continuing success, this should not take away from Microsoft which is “gaining both search query and market share.” Ultimately, the four largest search engines have claimed a staggering 93.6 percent of the entire $14.38bn market.

Coke Is, or Isn’t It?

Consumerism, Economy, ,

Pepsi V Coke: Who’s Winning the Marketing War?

Pepsi may have just missed the marketing boat. On the marketing ladder, it just now dropped to the third run from its previous no. 2 position, having been hoisted out by Coke’s diet version. According to a recent article in AdAge, for the first time in 20 years, “PepsiCo ceded the soft-drink category’s two leading share positions to its legendary rival.”

Pepsi Still Pushing

But Pepsi won’t be taking this defeat lying down. As reported in another AdAge article, the company’s marketing executive picture is being shaken up a bit, with the addition of three positions and a replacement for its CMO-PepsiCo Beverages America position. But the question being asked is, is this the answer? Some suggest this restructuring is going to give Pepsi a more “global approach,” pumping up its worldwide market share. As well, it needs to work on its American market which, while it is there Pepsi has its biggest presence, it has “been losing ground.” Indeed just last year the beverage’s “share of the soft-drink market fell 0.4%, allowing Diet Coke to push past it as the second-biggest soft-drink brand in the U.S. Diet Pepsi saw its share tumble 0.3% last year, according to Beverage Digest.”

Coke and Pepsi: Tale of Two Tastes

This situation – the competition between Coke and PepsiCo – is not new. Both companies are up against the same marketing challenges and it was the former that realized the importance of brand-building as a long-term strategy. According to one executive close to PepsiCo, that company on the other hand, seems to have “gone into a tailspin, trying to reverse its fortunes overnight at any cost.” The consequence of this was the loss of its “best people, continuity, and ultimately, its direction.” Even though Coke has definitely also encountered its fair share of challenges too (in the 1980s it was the New Coke debacle; 1990s, Belgium contamination scare; and 2000s, big time layoffs and CEOs revolving cast), it seems that it’s ultimately Coke Was, Is and Always Will Be, It.

Bye-Bye Social Media; Hello e-Mail

Economy, Lifestyle, , , , ,

According to Chris R. Keller of Profitworks, all this fuss about the importance of social media and how this is the way forward, just may turn out to be somewhat inaccurate. Everyone whose anyone has been making such a fuss about how social media is the way forward for marketing purposes, but now this theory is being questioned in a recent article by Keller, who claims that “email marketing is currently superior to social media at attracting and getting new customers.”

Boast Marketing Efforts

So in an effort to really boost your marketing efforts, the message seems to be, stop trying so hard. Send an email as that “directly” reaches the consumer. The Inbox is the first place people look at. Social media is great, but more as a browser than an information collector. Keller points out that this is why Facebook developed its message center as Zuckerberg understood that people first go to check out messages. Further, delivery is better with e-mail as it can use an HTML code so provides more flexibility. Keller concludes thus, “given the flexibility and tracking features of email marketing it has a far more superior delivery method than social media.”

More Likely to Read

Keller’s study also found that the “average email marketing open rates are anywhere from 10-20%,” whereas with FB or Twitter this is around 2-4%. Where social media is good however, is that users spend more time on such activities, around 22%, as opposed to 8% for e-mail. Keller also commented, “I do not have any figures but my estimate is that the amount of time spent on marketing related pages when on social media sites is low compared to the amount of time spent reading marketing emails.” Further, “58% of internet users check their email when first going online versus only 14% checking social media sites first says something about which gets the higher amount and level of attention.” Bottom line? Email is still the main source of Internet communication and is thus still “given the most attention.” This may not be the case forever as more and more tools are developed and tactics learned for how increase interaction rate, but right now, Keller believes, “email wins hands down.”

Japan Rethinks Marketing Models

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Japan Business Post-Disaster

Since Japan’s disaster a few months ago, while the main aim is for the country to recover as painlessly as possible, on the sidelines it seems there has been a lot of rethinking taking place vis-à-vis marketing directions. It seems like – perhaps in the aftermath and because of the tsunami – people’s perceptions (and thus desires) are changing and so marketing techniques need to adapt to this. In a study entitled ‘Fukkatsu: Japan Rebuilds,’ by the end of last month, 77 percent of Japanese claimed they were “actively seeking out brands they believe are helping recovery of the country and personal stability.” In addition, the study showed how the Japanese are becoming more eco-conscious following the disaster with 75 percent using less electricity; 72 percent making greater attempts at water conservation and 68 percent in general seeking out “greener alternatives to everyday consumption.”

Bigger Japanese Picture

There is generally more contemplation going on it seems. Individuals and the private sector are taking more responsibility for the country’s recovery, as opposed to just relying on a “government that is increasingly seen as not showing leadership.” 93 percent of respondents said that they “just want a more stable life” so it seems that is the motivating factor. There are more bikers now as people become concerned about shortages in gas and price escalations with potential power shortages.

Better Booming Business

On the other hand there has been some good news for businesses following the disaster. Since the Japanese are a big nation of train commuters, businesses are now honing in on this and using the platform for a way to go shopping. Until recently, there were just some eateries around, but it now appears that “post-earthquake, we have seen that all shopping trips are shorter and more directed, and these ‘railway malls’ make that so much easier.”

Brick and Virtual Shopping

This has led to increase in brick and virtual shopping as a way of comparing prices due also to the increased use of mobile phones as shopping aids. The Japanese are also engaging now more in “embarrassment shopping” which is when you check out products to determine their social acceptability levels through mobile services and then decide whether or not to purchase them in the “brick.” Since early March, Japan has seen an increase of around 20 percent of online shopping.

Direct Consumer Involvement

It also seems from the article that in general the Japanese average man on the street wants to be more involved with 60 percent of respondents claiming they want “to be part of a shared process n product and service development.” They are also more aware of “corporate statements and are digging deeper into what goods and services offer.”

Groupon Gain

Consumerism, Economy, Lifestyle, , , , ,

Groupon Goes to Church?

Due to the enormous success of Groupon, the company is increasing its employee count to an additional 150 a month, all of whom, are meant to be based at company headquarters. The problem is however, since this is now completely full to over-capacity, Groupon will be moving its training to a church as it has simply run out of room. Groupon is based in Chicago and in just a year and a half has grown in huge proportions. Groupon subscribers now stand at 85 million, from a mere two million less than two years ago.

Deal-a-Day Does Deals

It is not just Groupon however, that is raking in the subscribers. Deal-a-day has much of which to be proud too. It is a similar idea to Groupon and has also been successfully raking in the crowds. Indeed, the company is encountering a similar problem to its Groupon competitor, with major office overcrowding issues.

LivingSocial Living Social?

There can be a thing as getting too much of a good thing however. At LivingSocial, perhaps there’s been a bit too much social living. Workers at the company have been pushed into the corridors after just two months of being there as there is simply no other room for them. The company also has what to be proud of vis-à-vis the growth in its subscribers from 120,000 to 28 million.

Why So Successful?

Why are these companies doing so well, and so many of them? According to Greg Sterling, an analyst from Opus Research, the reason is because they are good for “both merchants and consumers without requiring tech savvy from the former.” Combined, such sites are predicted to generate approximately $2.7b revenue this year which is “more than double” from last year. And, according to VP at BIA/Kelsey Mark Fratrik, this growth is set to continue in the foreseeable future, reaching $4b by 2015. These statistics render this market a faster growth pace than any other e-commerce.

Any Bad News?

It’s not all good news though for the market. Apparently, while things are bad, things are good for the daily deal markets. But as soon as the economy starts to witness a real recovery, it looks like there will be a plummeting of “traffic to daily-deal sites.” Consumers will be less concerned about finding a bargain when they have more money in their pockets. Right now, it doesn’t look like these companies need to start worrying just yet though. According to ComScore, LivingSocial is listed as one of the “10 fastest-growing websites.” Other bad news is that there are some merchants who get burned. To make it a real success, businesses working with a company like Groupon “hopes shoppers will spend more than the coupon’s face amount.” But small businesses are finding it a great way to “hook new customers in the digital age.” It’s a perfect advertising technique with the right price tag. There are always two sides to every story. But overall it seems this market is a very popular one, and it’s here to stay.